Nine service lines. One connected platform.
Every service below is built around Microsoft Dynamics 365 Business Central and the Power Platform — from first implementation, through integration and customization, to the day-to-day support that keeps a system healthy for years.
Business Central implementation
A full implementation of Microsoft Dynamics 365 Business Central, scoped around your chart of accounts, inventory model, and approval processes — not a generic template you have to bend your business to fit.
- Requirements discovery and solution blueprint
- Chart of accounts, dimensions, and financial structure setup
- Inventory, warehousing, and purchasing configuration
- Data migration from legacy systems or spreadsheets
- User acceptance testing and role-based training
Dynamics 365 CRM (Customer Engagement)
Bring sales, marketing, and customer service into a single system, so every team is working from the same customer record instead of separate spreadsheets and inboxes.
- Sales pipeline and opportunity management setup
- Customer service case handling and SLAs
- Marketing list segmentation and campaign tracking
- Integration with Business Central for a single customer view
Power BI & reporting
Reports and dashboards built directly on your operational data, so finance, sales, and operations are looking at the same numbers instead of reconciling different versions of the truth.
- Financial and management reporting dashboards
- Sales and inventory performance views
- Scheduled and mobile-accessible reports
- Data model design for long-term maintainability
Power Apps & automation
Custom apps and automated workflows for the parts of the business that don't fit neatly into an out-of-the-box screen — approvals, field data capture, and cross-system handoffs.
- Canvas and model-driven Power Apps
- Power Automate workflows for approvals and notifications
- Mobile data capture for warehouse and field teams
- Automation of manual, repetitive administrative tasks
Retail & point-of-sale integration
Connect retail and point-of-sale systems directly into Business Central, so every transaction updates inventory, customer records, and the general ledger without a manual export-import step.
- POS-to-ERP integration for real-time inventory sync
- Multi-location and multi-currency retail configuration
- End-of-day reconciliation automation
- E-commerce storefront connections
Custom extensions
Purpose-built AL extensions for the requirements the standard product doesn't cover — designed to upgrade cleanly with each Business Central release instead of breaking.
- Custom fields, tables, and business logic
- Industry-specific add-ons (manufacturing, retail, distribution)
- App-store-ready extension packaging where relevant
- Code review and technical debt clean-up on existing extensions
Systems integration
Connect Business Central to the rest of your technology stack — banking, EDI, e-commerce, and third-party platforms — using secure, maintainable data flows.
- REST and OData API integrations
- EDI and B2B trading partner connections
- Bank feed and payment reconciliation integration
- Azure Logic Apps and Power Automate-based data flows
Managed support
Ongoing help desk access, proactive system health checks, and roadmap planning so your Business Central environment keeps pace with the business as it grows. See our full support plans for tiers and pricing structure.
- Ticket-based help desk with guaranteed response times
- Quarterly system health and security reviews
- Release and upgrade planning
- Optional prepaid hour blocks for flexible support
Not sure which service you need?
Most engagements start with a short discovery call — we'll help you figure out the right starting point.